Frequently Asked Questions
Everything you need to know about bringing Eviva into your home.
What is the standard shipping timeframe for furniture orders?
Most in-stock items are processed within 2-3 business days. Large furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.
Do you offer a warranty on your bathroom vanities and fixtures?
Yes, all Eviva products come with a 1-year limited manufacturer warranty that covers defects in materials and workmanship under normal household use.
What is your return policy for home decor items?
We offer a 30-day return policy for most items in their original packaging. Please note that a restocking fee may apply to large furniture returns, and shipping costs are non-refundable.
How can I track the status of my home delivery?
Once your order ships, you will receive an email with a tracking link. For freight deliveries, the carrier will contact you directly to schedule a specific delivery window.
Are your wood products sustainably sourced?
At Eviva, we prioritize sustainability. Our solid wood vanities and furniture are crafted using eco-friendly materials and compliant finishing processes to ensure safety for your home.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm to help you build your dream home now.